What the Care Quality Commission (CQC) say about us.

We were inspected by the Care Quality Commission in 26.7.17.   They found 2  areas that we need to improve on.  We agree with both of these and work is part way through to raise these standards to a higher level, including a newly created care plan audit and more maintenance records. We were pleased that they gave us an overall rating of "Good".  This is a summary of their findings:

Crelake House Residential Care Home Good

Care homes


  • Accommodation for persons who require personal care
  • Mental health conditions
  • Physical disabilities
  • Sensory impairments
  • Caring for adults over 65 yrs

CQC inspection area ratings 
(Latest report published on 28 June 201

  • Safe                                 Requires Improvement
  • Effective                           Good
  • Caring                              Good
  • Responsive                      Outstanding
  • Well-led                            Requires Improvement

To see their full report

- click on button below